Shipping & Payment Policy

Shipping of Domestic Orders (United States and U.S. territories)
Mailed via USPS Media Mail (with tracking number)
Indiana residents add 7% sales tax

Shipping of International Orders (Outside United States and U.S. territories)
Mailed via USPS First Class International

Payments
Paypal is the simplest and fastest payment method. Orders are processed and shipped within a few days.

Alternative Payment Methods
Bank or Postal Money Orders that are accepted at U.S. banks - no exceptions! Shipments will be made after funds clear. This slower method may add several weeks of processing time to your order.

Make Money Orders payable in U.S. Dollars to:
MARC SILVER

Send Money Orders along with
Order Form (.PDF)
Order Form (.JPG)

To:
Marc Silver
P.O. Box 8774
Fort Wayne, IN 46898-8774
USA

Printed Order Form
IMPORTANT!
Include with orders paid by Money Order)
Printable Order Form (.PDF)
Printable Order Form (.JPG)

RETURN POLICY

Because books and CDs are easily copied, they are not returnable.

If you think an exception should be made, you can submit your return request to us and we will consider your return request. If your return request is approved, your return must meet the requirements below to qualify for a refund.

Books with CDs attached to the cover are not returnable once the envelope of the CD has been opened.

• No return will be authorized after 10 days from customer's receipt of merchandise.
• You must contact us to request a Return Authorization via email.
• Unauthorized returns will not be credited.
• Book is only returnable in original, new condition (see Condition Statement below).
• You are responsible for the return shipping cost.
• Refund will be made only after book is received in original, new condition (see Condition Statement below).
• The refund will be your cost of the book minus our initial cost to ship the book to you.

Replacement CDs are not returnable. In the unlikely event that a CD is defective, it will be replaced.

Condition Statement

Returned items must be in their original condition (free of any wear and tear, including creases, scratches, writing, stickers, and/or punctures). Corners should not be worn or bent. For your protection, we recommend shipping returns via UPS or insured parcel post. We cannot refund shipping charges unless the return is due to our error. Items should be returned in similar packaging (Jiffy-type padded envelope with the original corrugated insert), or in a well-packed corrugated cardboard box. Paper envelopes (including bubble packed) are not acceptable. Products must be carefully packed to prevent damage due to shifting in transit. Items damaged in the return shipment due to poor packaging will be disposed of and no credit will be issued. Include a copy of your order in the package.